The procurement function at Yorkshire Building Society operated in a traditional, tactical way. Procurement and supplier relationship management was run as two separate entities. Legacy software wasn’t fit-for-purpose going forward. It needed a shake-up to optimise the entire operation to drive more efficiency, performance and savings, enable continuous improvement and improve procurement’s standing in the business. Enter a partnership with GEP. Following a review, GEP recommended a three-pronged approach: redesigning the procurement organisation structure, process redesign and optimisation and technology driven transformation. Using a best practice approach, the comprehensive transformation programme has resulted in the creation of a robust risk management framework, one central supplier repository, a high level of automation and standardisation, best practices sourcing methodologies and improved supplier management and category management. What’s more, Yorkshire Building Society has achieved a 250% jump in savings and more than doubled the spend under management. An all-round win.
Judges’ comments: "End-to-end consultancy engagement driving clear and sustainable business benefits. A good example of a transformational project, including the roll-out of a new organisation and process redesign. A clear, well written submission with great results."